Support healthy customer relationships and predictable cash flow through accurate receivables, thoughtful outreach, and clear account resolution.
THE OPPORTUNITY
Help build what makes brands heard.
Support healthy customer relationships and predictable cash flow through accurate receivables, thoughtful outreach, and clear account resolution.
You’ll join a distributed team that values useful momentum, direct communication, responsible decisions, and customer outcomes. Your work will connect to a platform that brings social publishing, engagement, analytics, team workflows, and CRM intelligence into one place.
WHAT YOU’LL DO
Your responsibilities
Monitor receivables, investigate discrepancies, and coordinate timely collections.
Maintain precise payment notes and reconcile customer account activity.
Partner with Sales and Customer Success on billing questions and risk.
Maintain clear process documentation and dependable internal controls.
Explain financial issues and decisions in practical language to business partners.
Identify recurring friction and improve the systems that create accurate reporting.
WHAT YOU’LL NEED
Experience and capabilities
Experience in accounts receivable, credit, collections, or billing operations.
Careful attention to financial detail and confidential information.
Calm, professional written and verbal customer communication.
Strong spreadsheet, reconciliation, and financial-systems skills.
Sound judgment when priorities compete or information is incomplete.
A commitment to accuracy, confidentiality, and on-time delivery.
WHO YOU ARE
How you work
Solution seeker — you move toward problems with curiosity and practical judgment.
Active communicator — you listen carefully and share context before it becomes a blocker.
Accountable owner — you follow through, learn from results, and make commitments visible.
Intentional collaborator — you strengthen the work by inviting useful perspectives early.
Customer advocate — you connect daily decisions to trust and measurable customer value.
Continuous learner — you test ideas, absorb feedback, and improve without protecting ego.
REMOTE BY DESIGN
Do focused work from where you work best.
This position is remote. We build connection through clear documentation, thoughtful collaboration, and reliable overlap with the people and customers your role supports.
HOW WE HIRE
Bring your whole perspective.
Yell Social welcomes applicants with different backgrounds, experiences, abilities, and ways of thinking. If your experience does not match every line but you believe you can create meaningful impact in this role, we encourage you to apply.