Deliver reliable, inclusive benefits programs and a clear employee experience for a distributed Yell Social team.
THE OPPORTUNITY
Help build what makes brands heard.
Deliver reliable, inclusive benefits programs and a clear employee experience for a distributed Yell Social team.
You’ll join a distributed team that values useful momentum, direct communication, responsible decisions, and customer outcomes. Your work will connect to a platform that brings social publishing, engagement, analytics, team workflows, and CRM intelligence into one place.
WHAT YOU’LL DO
Your responsibilities
Administer benefits enrollment, changes, leave coordination, and employee questions.
Partner with vendors and payroll to maintain accurate, timely records.
Create useful benefits communications and identify program improvements.
Maintain accurate employee records, controls, and audit-ready documentation.
Monitor employee questions and vendor performance to improve service.
Support inclusive programs that work clearly across a remote organization.
WHAT YOU’LL NEED
Experience and capabilities
Experience supporting benefits in a distributed or multi-region organization.
Strong discretion, documentation, and service orientation.
Ability to explain detailed policies in accessible language.
Working knowledge of HR operations, privacy, and employee-service practices.
Confidence coordinating vendors and resolving detailed employee questions.
A dependable, inclusive, and improvement-minded working style.
WHO YOU ARE
How you work
Solution seeker — you move toward problems with curiosity and practical judgment.
Active communicator — you listen carefully and share context before it becomes a blocker.
Accountable owner — you follow through, learn from results, and make commitments visible.
Intentional collaborator — you strengthen the work by inviting useful perspectives early.
Customer advocate — you connect daily decisions to trust and measurable customer value.
Continuous learner — you test ideas, absorb feedback, and improve without protecting ego.
REMOTE BY DESIGN
Do focused work from where you work best.
This position is remote. We build connection through clear documentation, thoughtful collaboration, and reliable overlap with the people and customers your role supports.
HOW WE HIRE
Bring your whole perspective.
Yell Social welcomes applicants with different backgrounds, experiences, abilities, and ways of thinking. If your experience does not match every line but you believe you can create meaningful impact in this role, we encourage you to apply.