Set technical direction for secure, scalable services that connect social networks, customer records, analytics, and team workflows.
THE OPPORTUNITY
Help build what makes brands heard.
Set technical direction for secure, scalable services that connect social networks, customer records, analytics, and team workflows.
You’ll join a distributed team that values useful momentum, direct communication, responsible decisions, and customer outcomes. Your work will connect to a platform that brings social publishing, engagement, analytics, team workflows, and CRM intelligence into one place.
WHAT YOU’LL DO
Your responsibilities
Design and deliver distributed systems with clear reliability and security goals.
Lead technical decisions, incident learning, reviews, and incremental modernization.
Mentor developers and partner with product on pragmatic delivery plans.
Write maintainable code, tests, runbooks, and technical documentation.
Participate in on-call learning and improve systems after incidents.
Protect customer data through secure defaults and careful engineering decisions.
WHAT YOU’LL NEED
Experience and capabilities
Extensive backend engineering experience operating production systems.
Strength in APIs, data modeling, distributed systems, and observability.
Clear architectural judgment and a collaborative approach to technical leadership.
A practical understanding of security, privacy, and production reliability.
Ability to break complex work into safe, reviewable increments.
Curiosity, constructive feedback, and care for the people operating your code.
WHO YOU ARE
How you work
Solution seeker — you move toward problems with curiosity and practical judgment.
Active communicator — you listen carefully and share context before it becomes a blocker.
Accountable owner — you follow through, learn from results, and make commitments visible.
Intentional collaborator — you strengthen the work by inviting useful perspectives early.
Customer advocate — you connect daily decisions to trust and measurable customer value.
Continuous learner — you test ideas, absorb feedback, and improve without protecting ego.
REMOTE BY DESIGN
Do focused work from where you work best.
This position is remote. We build connection through clear documentation, thoughtful collaboration, and reliable overlap with the people and customers your role supports.
HOW WE HIRE
Bring your whole perspective.
Yell Social welcomes applicants with different backgrounds, experiences, abilities, and ways of thinking. If your experience does not match every line but you believe you can create meaningful impact in this role, we encourage you to apply.