Yell Social

COMMUNITY · THE YELL SOCIAL GLOSSARY

Moderation.

Managing participation in a community according to its rules. It can include reviewing comments, removing spam, responding to abuse, and escalating serious concerns.

IN THE REAL WORLD

A simple example

A community manager removes repeated spam while keeping respectful criticism visible.

Put it into practice

Publish clear guidelines and apply them consistently. Document cases that need review.

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