Yell Social
YELL ENGAGEMENT

Every conversation.
One shared next step.

A central workspace for messages, comments, mentions, and reviews. Bring your saved customer interactions together and give your team a clear way to follow through.

Shared account inboxConnected review recordsSaved team views
YSYell EngagementSample workspaceAM

Your conversations3 results

MBMaya BennettInstagram · Comment

Could you tell me more about this?

NewHigh priority
DBDaniel BrooksGoogle Business · Review

A thoughtful team from start to finish.

In progressFollow-up
AWAvery WilsonFacebook · Message

Thanks for getting back to me!

In progressFollow-up
Maya BennettInstagram · Comment
NORTH STUDIO / DOWNTOWN

Could you tell me more about this? I’d love to know which option is right for my team.

Assigned to AlexHigh priority
customer-carefollow-up
REPLY DRAFT
Hi there, thanks for reaching out! We’re happy to help you find the right next step.
Save workflow
ILLUSTRATIVE PREVIEW Drafts are saved for your team to share.
LISTEN. ORGANIZE. FOLLOW THROUGH.

Your engagement workflow, connected.

Explore three ways to give customer conversations more context and your team clearer ownership.

Start with the conversations you have.

Yell CRM feedback and Yell Review records appear in the workspace. Add other interactions manually or by CSV. External social-network syncing and direct sending are not connected yet.

Make your next response a team effort.

Open your engagement workspace