COMMUNITY · THE YELL SOCIAL GLOSSARY
Unified inbox.
A shared workspace that brings supported conversations from multiple connected channels into one place. It can help a team organize replies, assignments, and follow-up.
A simple example
A team reviews supported social messages and comments in one queue instead of checking each account separately.
Put it into practice
Check the specific channels and interaction types your tool supports before relying on it as the only source.
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